Return and Refund Policy ---- Due to the nature of our products, Period Nirvana cannot accept any product returns nor accept product exchanges or offer refunds. This includes on items that were never opened.
We can replace items if they are defective or damaged at arrival. We can replace items if you were sent the wrong product, wrong product size, or wrong product color than the product you ordered.
Replacement requests for defective or damaged at arrival products are considered and reviewed on a case by case basis, and are at the sole discretion of Period Nirvana and its owners. If you are in need of a product replacement, we ask that you send visual proof and supporting evidence to our email at orders@periodnirvana.com. We will evaluate your request in a timely manner but be aware that we do not answer emails on weekends or holidays. Depending on where you live, the time it may take for your replaced product to reach you may vary.
Each brand uses different packaging methods, some brands have security seals on their packaging while others do not. All items carried and sold by Period Nirvana come to us directly from the manufacturer or distributor.
Order Changes or Cancelations - Please review your sizes and address carefully!
Period Nirvana ships quickly on Tuesdays-Saturdays. Not all order changes or cancellations can be honored. Please email orders@periodnirvana.com if you notice any mistakes after placing your order. We do our best to make changes or cancellations when we receive the request as long as the order hasn't left our warehouse. Emails and messages received over the weekend or holidays are addressed on the next workday. To reach Period Nirvana about order questions please email orders@periodnirvana.com. Your message may not be seen quickly if you send it to our social accounts.
Contact orders@periodnirvana.com for any issues with your order or questions about refunds or replacements.
